Política de envío
Last updated: June 2026
At ForFigure.com, we ship worldwide — and we cover the cost. Every order is packed with care to ensure your figures arrive safely. Here's everything you need to know about how we ship.
📦 Free Worldwide Shipping
We offer free shipping on all orders to most countries and regions worldwide. No minimum order value, no hidden fees.
If your country or region is not covered, you will be notified at checkout.
⏱ Order Processing Time
| Status | Timeframe |
|---|---|
| Order confirmation | Immediately after payment |
| Order processing | 1–3 business days |
| Dispatch notification | Sent via email with tracking number |
- Orders placed on weekends or public holidays are processed on the next business day.
- During high-demand periods (new releases, promotional events), processing may take up to 5 business days. We'll notify you if there are any delays.
📋 In-Stock vs. Pre-Order Shipping
| Order Type | Processing | Release Wait | Delivery | Total Estimate |
|---|---|---|---|---|
| In-Stock Only | 1–3 business days | — | Per region | Approx. 8–28 business days |
| Pre-Order Only | 1–3 business days after release | As stated on product page | Per region | Release date + delivery time |
| Mixed Order | Split or combined | Varies | Per region | See below |
In-Stock Products Items marked "In Stock" are processed within 1–3 business days and dispatched immediately. Delivery time begins from the dispatch date.
Pre-Order Products Pre-order items are not yet available for dispatch. The estimated release date is shown on each product page. Processing begins within 1–3 business days after that date, followed by regional delivery time.
⚠️ Release dates are manufacturer estimates and may shift. If a release is significantly delayed, we will email you with an updated ETA and your options: continue waiting, switch to an in-stock alternative, or cancel for a full refund.
Mixed Orders (In-Stock + Pre-Order)
- Split shipment (default): In-stock items ship first at no extra cost. Pre-order items ship separately once released.
- Combined shipment (on request): We hold in-stock items and ship everything together when the pre-order arrives. Contact support@forfigure.com if you prefer this.
You will receive a separate email for each dispatch.
🚚 Estimated Delivery Times
Delivery times are from the date of dispatch and vary by destination:
| Region | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| Europe | 10–20 business days |
| Asia Pacific | 7–14 business days |
| Middle East & Africa | 15–30 business days |
| Rest of World | 14–25 business days |
These are estimates only. Actual delivery may vary due to carrier conditions, customs clearance, local holidays, or other factors beyond our control. ForFigure.com is not responsible for carrier-related delays.
📍 Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can:
- Use the Track Your Order page on our website
- Enter your tracking number directly on the carrier's website
- Contact support@forfigure.com if you need help
If tracking shows no movement for 10+ business days, contact us and we'll investigate.
🛃 Customs, Duties & Import Taxes
ForFigure.com covers all standard international shipping costs. However, customs duties, import taxes, VAT, or handling fees levied by your country's customs authority are:
- Not included in your order total
- The sole responsibility of the buyer
- Non-refundable
These charges vary by country. We recommend checking with your local customs office before ordering.
Customs delays are beyond our control and do not qualify for a refund.
📦 Packaging
All orders are carefully packed to protect your figures during transit:
- Reinforced outer boxes
- Bubble wrap or foam padding for fragile parts
- Sealed inner packaging to prevent shifting
If your package arrives with significant external damage, photograph both the outer box and the product before opening — this may be needed for damage claims.
📭 Undeliverable & Returned Packages
A package may be returned to us if:
- The delivery address was incorrect or incomplete
- The package was refused at customs due to unpaid import duties
- Multiple delivery attempts failed and the package was unclaimed
In such cases:
- The buyer is responsible for any re-shipping costs
- If a refund is preferred, the original shipping cost (if any) will be deducted
Double-check your address at checkout. We cannot modify addresses after dispatch.
🔍 Collectible-Specific Notes
- Fragile accessories: Weapons, stands, and effect parts are packed individually within the main box. Check all compartments carefully upon opening.
- Batch variations: Minor paint or finish differences between production batches are normal and not considered defects.
❓ Questions?
Contact us at support@forfigure.com — we respond within 1–2 business days.